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AVM Consulting · Looking Forward - Trust Takes Work

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Trust takes work

❇ The quality of our relationships determines the quality of our lives. - Esther Perel

In this third installment of my explorations around trust, I am inspired by a small online retailer in Zurich which surprised me by transforming me, over the course of a year, into an advocate of their beautifully curated selection of organic and sustainable beauty products. And following from that, I got interested in how closely are the science of influence, persuasion and trust intertwined in this advocacy process. As it turns out, very.

Finally the glue that connected these pieces together, in my particular experience? Stories. And great copy writing.

I finish with some open questions anyone who is keen to build (or build back) trust and meaningful relationships with employees and clients alike.

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AVM Consulting · Looking Forward - 023 - Inauthenticity, trust wobbles & mindfulness

By Anne Muhlethaler @annvi

Trust wobbles, inauthenticity and mindfulness

This week, I had the pleasure of booking myself a trip, and one of the ensuing conversations with a customer service representative at Easyjet was the entry point for my second article on the importance of trust. I dig into the power of mindfulness, authenticity and how we should all just try to be ourselves. Not a reader? Listen here

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AVM Consulting · Looking Forward - 022 - Exploring Trust

Photo by Zdeněk Macháček on Unsplash

Exploring trust

❇ Extending trust to others rekindles the inner spirit - both theirs and ours. - Stephen M.R Covey, the Speed of Trust

The first in a series of three articles, I decided to explore in depth the subject of trust. Whether trust in ourselves or others, at work or at home, and then ways in which to establish trustworthiness as a business or a brand, trust truly underpins all our interactions and supports the healthy functioning of our relationships.

Do you wonder how to nurture it in yourself, how to establish it in your businesses and communication? Well, that's what we're here to explore, so let's dig in! First step: boundaries!

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AVM Consulting · Looking Forward - 021 - The Role of Curation

The role of curation

❇ A day has a hundred pockets if you know what to put in them. - Nietzsche
Curation is the word, or rather the concept, on my mind at the moment, thanks to multiple sources who in the past few days filled my inbox with things related to the subject. I explore its meaning for brands, customer experience, and also what can hide behind 'idea selection' as a means to express oneself.
And on a semi-related note, I am considering curating my summer... I'll tell you more about that as it shapes up.

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AVM Consulting · Looking Forward - 020 - The We Story

image credit @annvi

THE WE STORY

This week, I had the unlikely experience of receiving a letter from myself in the post. It was entitled ‘I give myself an A’.

Are you smiling and wondering what I’m talking about? I was simply practising, in real life, with a physical handwritten note, an exercise suggested by my favourite new mentor Benjamin Zander. I wrote about accomplishing something important ahead of time, and in doing so, opened up the possibility of succeeding where I would have otherwise been more fearful or less intentional. It was lovely to read the words I’d written about myself a month earlier. I recommend you try it for yourself, whether for work or personal development. Example of how to give yourself an A here.

And while my backyard feels like the centre of the world due to the US/Russia summit happening a stone's throw away from here, I explore feedback, interconnectedness and the story of WE - in this week’s Looking Forward. Enjoy!

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AVM Consulting · Looking Forward - 018 - About Magic Mountains, Movement and Future Self

image credit: Carolyn Drake / Magnum Photos via The Atlantic
By Anne Muhlethaler @annvi

About Magic Mountains, Movement and Future Self

❇The key to making healthy decisions is to respect your future self. Honor him or her. Treat him or her like you would treat a friend or a loved one. - A. J. Jacobs

Right. It's June already. I don't know about you but I feel like a snake about to shed its skin. I was reflecting that when we cast our skin, let go of the old, we are first more exposed, vulnerable, sensitive. We are also more open. Tara Brach talks about this beautifully, see details in the Digest.

That said, I feel a bit raw and unprepared for getting back out into the world but luckily I have an Inner Mentor who I introduce you to in Looking Forward. She's wiser and smarter than me, so I'm trying to take a leaf from her book. Actually, I was reminded by someone yesterday that you can write to your Future Self and choose the delivery date of the message via FutureMe.org or even choose to write the message to someone else in the future where you thank them for how they contributed to your life. Fun exercise. Both worth a try.

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AVM Consulting · Looking Forward - 017 - Gatsby's advice

Gatsby's Advice

❇ To lead a successful life, it’s essential to know your limits, and then go as far as you can, but always within your limits. - Gabriel 'Gatsby' Van Deuren

I this post, I revisit the excellent advice from my grandfather, who had earned himself the glamourous nickname of Gatsby in his youth, name which our family lovingly mispronounced (and to hear how, listen to the audio version of the post). I wish I'd remembered his words earlier on, but now I've written about it, I feel they will stay with me.

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AVM Consulting · Looking Forward - 016 - A Change in Leadership

Photo by Hello I'm Nik on Unsplash

A CHANGE IN LEADERSHIP STYLE

❇ It is amazing what you can accomplish if you do not care who gets the credit. – Harry Truman
❇ None of us, including me, ever do great things. But we can all do small things, with great love, and together we can do something wonderful. – Mother Teresa

I am both exhausted and exhilarated this week. From war in the middle east (with close family in Israel), my second shot of the vaccine, terrible weather, and bad news coming from India and Spain/Morrocco, I feel the collective exhaustion and the sparks of anger and disagreement around me, my colleagues, my friends, my family. I wish we could all have a nice long holiday - not an imposed one, not another lockdown, no, a real relaxation. I'm concentrating on self-care personally, and writing for you here does feel like a version of that.

I am leaning towards change, thinking about better collaboration and still vibing off last week's musical metaphor: one-buttock playing.

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AVM Consulting · Looking Forward - 015 - Hitting the Keyword

hitting the keyword

❇ Happiness is when what you think, what you say and what you do are in harmony. - Mahatma Gandi

Procrastination sometimes leads us to exciting explorations. That's what happened to me when I let myself be distracted instead of writing my Looking Forward post a couple of days ago. Borrowing from the podcast, I indulged in looking for a point of convergence between my favourite word and what brings me happiness, so doing I might have found my Ikigai. This brought me to revisit the wonderful audiobook 'The Art of Possibilities' by Rosemund and Benjamin Zander as well as the English conductor's phenomenal Ted Talk. Treat yourself to both and you'll thank me later, that's a promise!

Listen on SoundCloud
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AVM Consulting · Looking Forward - 14 - The Power of Words

Photo by Brett Jordan on Unsplash

THE POWER OF WORDS

❇ You must give birth to your images. They are the future waiting to be born. Fear not the strangeness you feel. The future must enter you long before it happens. - Rainer Maria Rilke

With a couple of clients - and some great copywriters - I have been pondering the value and sometimes the power behind our words. This may have been prompted by my conversation with novelist and mindfulness teacher April Davila, my guest on Out of the Clouds. It could also be that I have been inspired by poetry of late, including the wonderful lines from Amanda Gorman, who graces the cover of US Vogue this month - see below in the digest.
Whether used as metaphors, in copywriting, mindful mantras or economic models, words carry intention and, possibly, the keys to our future.

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