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We take data protection very seriously and are committed to the protection of your personal data. We comply with the legal requirements of the General Data Protection Regulation of the European Union (GDPR) and other data protection provisions that may be applicable.
In the following, we would like to inform you of how we treat your personal data.
What personal information do we collect from the people that visit our website?
When using our services, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, banking details, date of birth, geo-location or other details to help you with your experience.
When do we collect information?
We collect information from you when you register or enter information on our website.
How do we use your information?
We may use the information we collect from you when you register, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:
- To provide our services;
- To personalise your experience;
- To improve our site in order to better serve you;
- To allow us to better serve you in responding to your customer service requests;
- For marketing, statistical and data combination purposes.
How long do we store your information?
We will store your personal information until it is no longer needed to fulfill the purpose(s) for which it was collected or as otherwise required or permitted by law. After such time, we will either delete or anonymize your personal information or, if this is not possible, we will securely store your personal information and isolate it from further use until deletion is possible. We may dispose of any information in our discretion without notice, subject to applicable law.
Do we use 'cookies'?
No! We have made the bold choice not to use Google Analytics and as such you don’t need to worry about cookies on our website.
For further information please check our Cookie Notice.
As the transmission of information via the internet is not completely secure, we cannot guarantee the security of your information transmitted to our website and any such transmission is at your own risk. However, we maintain appropriate technical and organisational measures, including performing regular self-assessments, to prevent unauthorized disclosure of, or access to, personal information. We limit access to personal information and require that employees authorized to access personal information maintain the confidentiality of that information.
You are responsible for any third-party personal information obtained, published or shared to us and confirm that you have the third party's consent to provide the information.
Third-party links and content
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Your data protection rights
The GDPR and other data protection laws give you specific rights that help you be in control of your personal data, and we want to make it easy for you to exercise these rights. Below you will find more information about your rights and how we work to fulfill these. You can exercise any of your rights in relation to the data that we hold about you, by email at email@example.com.
When we rely on your consent to process your personal data (for example when you save details in your account for future use), you have the right to withdraw your consent at any time. We will respect your choice and stop further processing your data; however, any use of your data before you withdraw consent will not be affected.
Sharing personal data
Your personal data may be shared with other companies. It may also be disclosed to a third party who acquires us.
We may also share some of your personal data with, or obtain your personal data from, the following categories of third parties:
Government authorities, law enforcement bodies and regulators when this is necessary to provide our service or is required by law.
Suppliers providing services to us in order to help us run our business and improve our services and your customer experience. We may for example disclose your information to the companies who help us get your feedback on our services or the company that provides IT support to us.
We select very carefully our suppliers who process your personal data on our behalf and require that they comply with high security standards for the protection of your personal data.
Credit and debit card companies and our banking partners. We share some of your personal data, which includes information about your method of payment, and in some cases your names and address, to the credit or debit card company that issued the card you use and to other banking partners.
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